Max Said:
Called this (Abbey Heating and Cooling in Kansas City) company for a washing machine repair.
Their service call advertised as $49.00
Owner Kurt come and diagnose the problem, told he had the part for pump in his truck for $20.
Did the repair and gave a bill of $207.04 for a repair.
Pump is $25.00 at Sears store (charge $171.00) 3" hose is $6.00 (he used a used hose from his truck, not even an original hose and charged $20, almost 350% more compared to original new hose).
TOTAL service time in and out 30 Minutes.
Charge $207.04 DOES NOT equal 30 minutes + $25 pump + $6 hose.
OVERCHARGED, EXCESSIVE CHARGE. Not a professional service.
Ripping off customers does not help your business. Just because people trust you when you walk in does not mean they will not tell the others when they are cheated.
Will not use again. WILL NOT recommend.
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